Expected outcomes
- A more discoverable catalog
- Context-aware product recommendations
- Controlled onsite personalization
All solutions
Conversion Growth
Remove unnecessary steps between product discovery and the cart.
Reduce zero-result searches, surface relevant products at decision time and publish experiences that match page context.
E-commerce managerMerchandising / category manager
Common problems
- Zero-result or weak searches interrupt product discovery.
- Recommendations can be disconnected from page and visitor context.
- Onsite experiences may not be tied to a controlled measurement flow.
Example workflow
How the products work together
Connect search and behavior signals.
Surface zero-result and discovery problems.
Configure search rules and recommendation placements in a controlled way.
Publish onsite experiences for the relevant segment/context.
Track search success, clicks, add-to-cart and revenue contribution.
Products used in this solution
Smart SearchIntent-aware, manageable and measurable search for your storefront.Generally availableProduct RecommendationsRelevant product collections for every page and visitor context.Generally availableOnsite PersonalizationOnsite experiences matched to page, device, visitor and audience context.Beta
KPIs to monitor
- Zero-result search rate
- Search-to-product click rate
- Recommendation click / add-to-cart contribution
- Assisted revenue
Connections
Verified integration options
REST API
Transfer product, customer, order and behavior data through tenant-scoped API endpoints.
Integration details →JavaScript SDK
Connect web behavior events to SmarterMoment data flows within the customer account scope.
Integration details →CSV
Import supported datasets through controlled file transfer.
Integration details →FAQ
Questions for this solution
Does a search rule always resolve zero-result searches?
It depends on rule type. A normal boost reorders existing results; zero-result rescue must be validated separately.
How are recommendations measured?
Impressions, clicks, add-to-cart and attributable purchase signals are tracked separately.